The TriState IT Experts


We work hard behind the scenes so annoying technology issues don't slow your business down.

Our mission is to help Ohio, Kentucky and West Virginia businesses increase productivity and get more out of the technology you invest in.
We specialize in solutions that safeguard and protect your data and keep operations running smoothly.

Managed IT Services

Intelligent remote monitoring, proactive maintenance, and behind-the-scenes remote support.

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Network Security

Protect your business from threats like malware, viruses, phishing attacks, hackers and other threads.

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Backup & Disaster Recovery

Ensure peace-of-mind in any situation with the most complete data backup solution available.

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Spam Protection Solutions

Regain Control over your Inbox with our unique Spam Protection solutions.

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When you just want IT to work!

There are a lot of computer shops out there that you can call up to fix an issue or install a piece of equipment. They might be able to get you out of crisis mode, but they aren’t looking at the full picture.

At Patriot Tech Services Inc., we understand business. We consult. We provide solutions to solve everyday challenges. We just happen to fix computers as well.

We believe (and have proven) that if you proactively manage technology, run maintenance religiously, and monitor a business network, everyday issues and downtime will be greatly reduced.

This is what makes us different than your typical tech support company. Sure, we can fix computer issues when you have them, but our specialty is preventing them in the first place.

Are you looking for a partner you can trust your IT with? Sign up for a FREE IT Assessment to get started today.

What Our Clients Say

  • Fantastic Support
    Portsmouth

    As the technology and computerization continued to grow in our practice, so did our I.T. support needs. The response time from the previous company that we were using was getting longer and longer, and this became very frustrating. Unfortunately, when a practice is completely dependent upon technology, a slow response time from an I.T. support company is crippling. After I talked with Chris from...

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  • Patriot-Techs brought us into the 21st century

    We are so thankful for Patriot-Tech, they upgraded our old computers and helped us become more productive. It's great because we can help more people if we can do more. Our old computers were so slow. Thanks guys!

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  • Great techs!
    Conover
    USA
    www.asd-usa.com

    Our large Dollar General project could not have been completed without your technicians. They were great at completing the sites they were responsible for quickly and correctly. Helped us finish up ahead of schedule which we appreciated! You are our go-to company for work in OH, WV & KY. Thank you!   Ashley Hill NDS - Automated Systems Design, Inc. (ASD)

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  • Extremely Professional
    Huntington
    CVS

    Tech was extremely professional and great to work with. Our end user was very happy with his performance and his politeness. Thank you for your hard work! Will definitely use again.  

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  • High Praise
    Ashland
    Rainbow Title Co

    Our 3rd party vendor couldn't say enough good things about Patriot's technicians. Their own IT person who supports their products everyday wasn't able to resolve the issue but your guys did!  Even though the vendor was embarrassed, he had high praise for the knowledge and quick work to resolve the issue and get me up and running.  Thank you!

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Latest Blogs

Get More Out of Your Business with Enterprise Software

There are different types of business software, but many are designed for big companies and might seem overwhelming for small businesses. But even small businesses can benefit from using what’s called enterprise software.

What is Enterprise Software?

Enterprise software is made to help businesses, not just individual people. It includes tools for things like managing customer information, tracking money, keeping up with supplies, and organizing employees. You can usually customize these tools to work the way your business needs.

In the past, only big companies could afford enterprise software. But now, there are more affordable options that can help small businesses by automating boring tasks, reducing mistakes, and improving teamwork.

Enterprise software can help new businesses or those that have been around for a while. It saves time, saves money, and helps businesses keep up in a fast-changing world.

How Enterprise Software Can Help Small Businesses

Here are some ways that enterprise software can benefit a small business:

  • Boosting productivity - Enterprise software can speed up tasks that usually take a lot of time. This way, employees can focus on more important things, which helps the whole business get more done.
  • Better team collaboration - Enterprise software makes it easier for teams to share information and work together. This can improve communication, reduce mistakes, and help the team make decisions faster.
  • Improved data management - Organizing data can be tricky for small businesses. Enterprise software can store and analyze data, giving businesses useful insights to make smarter choices.
  • Saving money - Even though some enterprise software might seem pricey, it can actually save small businesses money in the long run. By automating tasks and reducing errors, businesses can cut costs and improve their profits.

Misconceptions About Enterprise Software

Some small businesses think enterprise software isn’t right for them because:

  • It’s too expensive - While some software is pricey, there are options that fit small business budgets.
  • It’s too complicated - Many types of enterprise software are designed to be user-friendly, even for people without technical skills.
  • It’s only for big companies - Small businesses can also benefit from things like automation, data analysis, and better collaboration.
  • It can’t be customized - Many enterprise software tools let you adjust features and workflows to match your business.

Do you think that you could benefit from integrating enterprise software rather than the budget software you currently use? Give the IT professionals at Patriot Tech Services Inc. a call today at 877-874-4629 to learn more.

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The Latest Moral We Can Learn from Disney: Manage Permissions Better

More specifically, as an agent with the Federal Bureau of Investigation put it in the official complaint:

“The threat actor manipulated the allergen information on menus by adding information to some allergen notifications that indicated certain menu items were safe for individuals with peanut allergies, when in fact they could be deadly to those with peanut allergies.”

There’s nothing quite like lethal anaphylaxis to make a family vacation memorable, right?

Fortunately, Disney caught the issue before any altered menus were distributed to their restaurants, and investigators have found no evidence that a customer ever saw them.

Furthermore, there is no indication that these events are in any way related to the October 2023 death in a Disney-owned restaurant after allergens were ingested.

How Did These Changes Happen?

Simply put, someone had permissions that they shouldn’t have.

According to the FBI complaint, the accused—former Disney employee and menu production manager Michael Schuer—allegedly used his existing Disney credentials to access the menu-planning app and make the above changes while using other old logins to access the app developer’s server.

However, once the Wingdings appeared, other Disney employees caught the issue and took the app offline… but not before many employee accounts had been locked due to the accused allegedly utilizing scripts to automate logins, meaning that over a dozen employee accounts exceeded their acceptable number of login attempts.

The complete criminal complaint offers more details about this event and the inciting attacks.

The Moral of the Story: Pay Closer Attention to User Permissions

This entire situation could have been avoided if the alleged perpetrator’s access had been appropriately removed once his employment was terminated. However, that one oversight allowed this potentially very dangerous attack to progress as much as it did.

While we don’t ask this to frighten you, it needs to be asked: when was the last time you checked who can access what in your business?

You may be surprised by what you find. It can be too easy to overlook deleting a user’s profile if they leave the company, and it can be even easier for these profiles to have more access than they need. This is precisely why the Principle of Least Privilege—restricting everything to only those who require it for their day-to-day responsibilities—is so critical.

After all, once someone leaves your company, they no longer need any of your data and should not be able to access it.

Patriot Tech Services Inc. can help you evaluate and audit your business’ permissions, making it more secure by reducing the number of ways a cybercriminal could use to get in… and yes, a former employee with an ax to grind counts. Give us a call at 877-874-4629 to learn more.

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Even the NSA Recommends Rebooting Your Devices, But Not for the Reason You Suspect

Today, we’ll explore why the NSA recommends this practice and some of the many ways it can contribute to a better-operating device.

The Popularity of Mobile Devices Makes Them a Critical Target

Mobile devices make modern life more convenient and manageable—no ifs, ands, or buts about it–but when everyone has a mobile device, it becomes a potential vector for cyberattacks.

Since mobile devices are everywhere, hackers and scammers can safely assume their victims have these devices, giving them more opportunities to strike. Furthermore, since mobile devices are used by everyone—including those who might have limited technological knowledge—their security measures are designed with simplicity and straightforwardness in mind.

In 2020, the NSA released a guide to mobile device security best practices.

Here’s What the Guide Recommends

Sure enough, there’s a recommendation from the NSA that you should power the device off and on every week.

“Recommended” and “necessary” are two different terms, though. Rebooting a device helps to protect it from non-persistent malware, which cannot survive a device restart. Reboots will not solve all of your problems, but they can solve several of them and reduce your vulnerability to a certain extent.

It doesn’t hurt that a reboot can improve device performance, too!

Restart Your Device Every So Often

For more tips and best practices to keep your devices running smoothly, be sure to contact us at 877-874-4629.

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Latest Blog Entry

Nowadays, software is super important for running a business. It helps with everything from managing schedules and paying employees to making and selling products. Basically, businesses need software to run smoothly.

Latest News

Patriot Tech Services Inc. launches new website!

Patriot Tech Services Inc. is proud to announce the launch of our new website at www.patriot-techs.com. The goal of the new website is to make it easier for our existing clients to submit and manage support requests, and provide more information about our services for prospective clients.

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