You Can’t Tell ‘Em Nothin’

Some people will resist direction at any turn. They want to do things on their own terms and any mention of how they are expected to go about doing things is met with resistance, whether it is for their own good or not. This is annoying for any leader, but you may find that slightly shifting how you do these things, or at least altering the conversation, can make all the difference. Some people respond better when you let them think it’s their own decision.

They Are Busy 

Some of the most serious breaches in business result from shifting demands of people who have a lot going on. People who have moved fast for years don’t always take to major shifts in business practices and therefore can be tricked into making impulsive decisions. These are exactly the types of people opportunists target. 

They Just Don’t Care

These people have to be identified and rooted out if your business has any chance of avoiding a serious data breach. That’s not to say that this ignorance can’t be stymied without a lot of employee churn, but if the behavior continues it cannot be tolerated at any cost. There is simply too much at stake for the people who work for you to ignore the organization's needs. They need to get with the program or get out of the way.

Regardless of the reasons they provide, there really is no excuse for an employee who is sufficiently trained and given every opportunity to succeed. The problem is that many organizations simply don’t invest in the level of employee training necessary to give their people that chance. 

At Patriot Tech Services Inc., we can not only provide suggestions and implement a comprehensive employee training program, but we can also work with your in-house IT team to set up a training platform so they can continue to focus on your business’ IT.  Either way, getting a training platform integrated into your business is, unfortunately, one of the best ways to put your employees—who are targets—in the position to protect your business. Give us a call at 877-874-4629 to have a conversation about the overall health of your IT security.

Conduct an Assessment

First, you will need to conduct what could be a lengthy assessment of your company’s needs. This will help you establish a baseline for your technology strategy as you move forward. We recommend that you have a technician assess your physical infrastructure, as well as your IT expenses, software requirements, security, and anything else related to its IT that might help clue you in on what you need.

Budget Accordingly

Your company needs to budget appropriately in all areas of administration and operations, including technology. This can be challenging since there is a lot to consider here, but it doesn’t have to be overly complicated. You can work with a professional consultant to determine the appropriate amount to allocate in your budget so that your technology works as it should.

Design Your Infrastructure

A consultant is a great investment to help your business plan out its IT infrastructure. Specifically, they can help you address some of the most pressing and immediate challenges that you might have related to technology. As your business evolves, your consultant can help you adjust your infrastructure so that it can accommodate growth in addition to being perfect for your immediate needs.

Procure Your Solutions

Now that you have a plan, it’s time to execute on it with acquisition. There is a lot that can go wrong during this process, from getting highballed and exploited by vendors to paying for the wrong solutions altogether. A managed service provider can help make sure you get the best deals that work for your business’ specific needs. This can include your business’ hardware, including servers, workstations, networking equipment, and any other software tools it needs to succeed.

Deploy Your Technology

With the right technology ready to go, it’s time to call upon your managed service provider once again to make sure that all technology is properly installed and configured. This is especially important if you are upgrading from a legacy system or integrating complex solutions so they can work together seamlessly. You should always test your infrastructure before launching it so that you can be sure that it’s working appropriately.

Support Your Business (and Employees)

Once your business is functional, you must ensure your employees know how to use the technology. Furthermore, you should have systems that let you monitor and manage your infrastructure remotely so that your support team can work behind the scenes to address any problematic issues. Working with a provider will save you a lot of time and money in this regard, and you’ll know with certainty that you have professionals who can handle any requests for support you throw at them.

Patriot Tech Services Inc. can be your go-to managed service provider. To learn more, call us at 877-874-4629 today.

Chatbot

The chatbot is becoming an extremely useful tool, especially as consumers get used to interacting with AI rather than dealing directly with a customer service representative; or for many businesses, essential staff that moonlights as support staff. With a chatbot, you can input the information it needs to answer questions and then the AI will learn how to better interact with specific queries. This cuts down on the amount of support employees will need to do, a win-win for everyone. 

Cloud Computing

One of the biggest challenges many businesses have in regards to productivity is simply getting their employees the tools they need to be effective. There are significant gains to be made from the automation tools many of today’s software provides; and, in many cases, there are options that can standardize your apps across your workforce. All of it can now be done in the cloud. You can get the processing, storage, applications, and security you need.

Communications

It’s getting to the point where businesses who haven’t taken advantage of VoIP have to struggle to integrate their telephone system with their video conferencing and collaboration tools, a major problem for a tech-centric business. Voice over Internet Protocol (VoIP) is an Internet-based enterprise telephone system that can be hosted in the cloud. It also provides an avenue to significantly enhance your business’ collaboration, especially if you are a business that promotes the remote workplace. If you are short on mobility, VoIP can help with that too by connecting employees’ personal devices with your business’ telephone system. 

Your business can really benefit from new technology as its deployment can really promote operational efficiency, collaboration, and the lowering of computing costs. Give Patriot Tech Services Inc. a call at 877-874-4629 today to learn more about how we can help your organization get the most out of your technology investments.